Effective Date: [04/23/2025]

At GoFitStudio.in, we strive to ensure your complete satisfaction with every purchase. If for any reason you need to cancel your order or request a refund, please review our policy below.

1. Order Cancellation

  • Before Shipment:
    Orders can be canceled without any penalty before they are shipped. To cancel your order, please contact our support team immediately at amitjaiswalgofit@gmail.com or call us at [9110063212].
  • After Shipment:
    Once an order has been dispatched, it cannot be canceled. However, you may still initiate a return after receiving the item.

2. Refund Policy

We offer refunds under the following conditions:

a. Damaged or Defective Products

If you receive a product that is damaged or defective, please notify us within 24 hours of delivery with photo/video evidence. We will arrange a pickup and offer a full refund or replacement.

b. Incorrect Product Delivered

In the rare case that you receive the wrong item, contact us within 24 hours of delivery, and we will arrange a return and send the correct product or issue a refund.

c. General Returns

If you are unsatisfied with your purchase for any reason (excluding damage or wrong product), you may return the product within 3 days of delivery. The product must be:

  • Unused
  • In original packaging
  • In resalable condition

Refunds for general returns will be processed after we receive and inspect the returned product. Shipping charges (if applicable) are non-refundable.

3. Refund Processing

  • Refunds will be processed within 5–7 business days after the returned item has been received and inspected.
  • The refund will be issued to the original method of payment (credit card, debit card, UPI, etc.).
  • In case of delays, please check with your bank or payment provider.

4. Exceptions

  • Products marked as “Final Sale” or customized items are not eligible for return or refund.
  • Refunds will not be issued for minor transit-related wear like packaging dents unless the product itself is damaged.

Need Help?

If you have any questions about your order, cancellation, or refund, our team is here to help.

📧 Email: amitjaiswalgofit@gmail.com
📞 Phone: [9110063212]
📍 Visit: [https://gofitstudio.in]